About Us
118Golf.co.uk are totally dedicated to bringing innovative, high quality and high value golf products to our customers. When you buy from 118Golf you buy with security, our e-commerce engine employs the very latest security technology which is fully approved by all the major banks. You also buy with the confidence of knowing all our customers receive a no quibble 30 day returns policy. For further information please use the contact details below.
118Golf.co.uk
Unit 12 Camberley Business Centre
Bracebridge
Camberley
Surrey
GU15 3DP
United Kingdom
Making A Purchase:
Making a purchase could not be easier. Just browse our site and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Master card, Maestro Cards.
Order/Shipping Confirmation:
As soon as we receive your order we will confirm its receipt via an order confirmation e-mail to the e-mail address you provide us with. The order confirmation will include details on the products ordered, pricing including shipping costs and taxes. When the product is ready to ship we will provide a further e-mail to notify you which will also include a full invoice.
Back Orders:
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.
Tax Charges:
All of the prices shown include UK VAT at 15%. VAT is not charged on goods exported outside the EEC.
Credit Card Security:
We do not store any of your credit card information, and at 118Golf we have implemented 3D secure for your protection from Online Fraud
Whats is 3D Secure?:
3D SecureTM
Protection made simple
3D SecureTM is like a Chip & PIN for your online purchases-designed to protect you by asking a secret password and a personal message. Developed by Visa and MasterCard and used by most retailers, it has rapidly become a widely accepted standard.
Quick and easy registration
Registering involves a quick, one-time process. Simply log on to Verified by VisaTM or MasterCard� SecureCodeTM, register your secret password, create your personal message and you're done. The next time you shop online using your card, you'll be automatically prompted for your secret password during checkout. A secured screen will also appear with your personal message so you know it is your card services who are asking for your password.
Please note that if you have not registered your card you will be prompted to do so during our checkout process. Again, a secured screen will appear during checkout and you'll be asked to follow the same simple and safe registration steps.
Guarantee:
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Contact Us:
If you need to contact us, then please use our Customer Service Help Desk or alternatively, you can contact us on at:
118Golf.co.uk
Unit 12 Camberley Business Centre
Bracebridge
Camberley
Surrey
GU15 3DP
United Kingdom
Privacy Policy:
We do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy:
All products have a 30 day, no quibble guarantee, if you are not completely satisfied you may return the product within 30 days and we will refund the original cost of the product. The original shipping costs to the customer are not refunded.
Shipping address / special instructions:
We ship products from Monday to Friday to either your home or other address specified e.g. your work address. When placing the order you also have the option of providing us with any special delivery instructions, e.g. 'please leave next door if out'.
Shipping times:
Shipping times vary depending on service chosen and your shipping location. For goods that are in stock, orders received before 15:00 are shipped the same day.
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